Warranty & Parts Support

We stand behind our go karts and off-road vehicles with warranty and after-sales support for eligible orders.

1-Year Limited Warranty

Eligible products come with a 1-year limited warranty covering manufacturer defects on qualifying non-wear parts.

Warranty coverage may vary depending on the product model, part type, order status, and issue details.

Parts Support

We provide parts support for eligible models. If you need help with replacement parts, assembly issues, or product troubleshooting, please contact our support team.

Common support parts may include:

Brake components
Tires and wheels
Chains and sprockets
Shock absorbers
Throttle cables
Controllers
Chargers
Batteries
Seats and hardware
Other model-specific parts

Missing or Damaged Parts

If your order arrives with missing or damaged parts, please contact us as soon as possible.

To help us solve the issue faster, please provide:

Order number
Product model
Clear photos or videos
Description of the issue
Package condition if shipping damage occurred

After reviewing the information, our support team will help confirm the best solution, which may include replacement parts, installation guidance, or other after-sales support.

Battery and Electrical Parts

For electric models, batteries and electrical parts may require additional inspection. If you experience a power, charging, controller, or battery-related issue, please contact us with photos or videos of the connection ports, charger indicator, battery label, and product model.

Warranty Exclusions

The limited warranty does not cover damage caused by misuse, accidents, improper assembly, unauthorized modifications, water damage, normal wear and tear, racing, public road use, or use outside recommended conditions.

Wear items such as tires, brake pads, chains, and other consumable parts may not be covered unless there is a confirmed manufacturer defect.